TERMS OF SERVICE

Terms of Service for SUNDBAY LLC

Effective Date: June 2024

1. Acceptance of Terms

By accessing and using the e-commerce website and services provided by SUNDBAY LLC, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, you may not use our services.

2. Services Provided

SUNDBAY LLC operates an e-commerce website offering a variety of products for sale. All products listed on our site are subject to availability. We reserve the right to modify or discontinue any product or service without prior notice.

3. User Obligations

By using our services, you agree to:

  • Provide accurate and up-to-date personal information when creating an account or making a purchase.
  • Ensure your payment details are correct and authorized.
  • Use our website only for lawful purposes and in accordance with these Terms of Service.
  • Not engage in any fraudulent or deceptive activities.

4. Accounts and Security

To place orders and access certain features on our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and password, and for all activities under your account. SUNDBAY LLC is not liable for any loss or damage resulting from unauthorized access to your account due to your negligence.

5. Orders and Payment

By placing an order on our website, you agree to the pricing, shipping, and payment terms provided at checkout. All prices are listed in U.S. Dollars. Payment must be made through our accepted payment methods. SUNDBAY LLC reserves the right to cancel or refuse orders at our discretion.

6. Shipping and Delivery

We strive to fulfill and ship all orders as promptly as possible. Estimated shipping times are provided at checkout, but we do not guarantee delivery dates. Delays due to factors beyond our control (such as carrier issues or customs delays) may occur. Shipping fees, if applicable, will be displayed at checkout.

7. Refunds, Returns, and Cancellations

If you are not satisfied with your purchase, you may request a return or refund within [insert number of days, e.g., 30 days] of receiving the product. The product must be returned in its original condition, and you may be responsible for return shipping costs unless otherwise stated. Refunds will be issued via the original payment method. Please contact us at info@sundbay.com for return instructions or cancellations.

8. Intellectual Property

All content on our website, including product images, descriptions, and trademarks, is the intellectual property of SUNDBAY LLC or its licensors. You may not use, copy, or distribute any content without prior written permission from us.

9. Limitation of Liability

To the fullest extent permitted by law, SUNDBAY LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or revenues, arising from your use of or inability to use our website or services.

10. Disclaimer of Warranties

Our website and all products are provided "as is" and "as available." SUNDBAY LLC makes no warranties or guarantees regarding the accuracy, reliability, or availability of our services and products, except as required by law.

11. Termination of Use

We reserve the right to suspend or terminate your account and access to our website if you breach these Terms of Service or engage in unlawful behavior. You may terminate your account at any time by contacting us at info@sundbay.com.

12. Governing Law

These Terms of Service are governed by the laws of the State of Wyoming, without regard to conflict of law principles. You agree to submit to the jurisdiction of the courts in Wyoming for any legal disputes arising from these terms or your use of our services.

13. Changes to the Terms of Service

SUNDBAY LLC may update these Terms of Service at any time. We will post the updated terms on our website, and the effective date will be revised accordingly. Your continued use of the website after any changes indicates your acceptance of the new terms.

14. Contact Us

If you have any questions about these Terms of Service, please contact us at:

SUNDBAY LLC
5830 E 2ND ST, STE 7000 #12323
CASPER, WY 82609
USA
info@sundbay.com

Order and Shipping

How long does shipping take?

Since we ship internationally, shipping time usually takes between 5 and 14 business days. We ship within 24 hours and we will send you a tracking number via email.

HELP! I provided a wrong address. What can I do?

Now you should be quick. As long as we haven't hand over your order to the shipping carrier yet we can still change your shipping address.

Send us an email to info@sundbay.com

Can I return my order?

Yes, you can return your order within 30 days of receiving it. Please ensure the items are in their original condition and packaging. To initiate a return, email us at info@sundbay.com