FAQs

Order and Shipping

How long does shipping take?

Since we ship internationally, shipping time usually takes between 5 and 14 business days. We ship within 24 hours and we will send you a tracking number via email.

HELP! I provided a wrong address. What can I do?

Now you should be quick. As long as we haven't hand over your order to the shipping carrier yet we can still change your shipping address.

Send us an email to info@sundbay.com

Can I return my order?

Yes, you can return your order within 30 days of receiving it. Please ensure the items are in their original condition and packaging. To initiate a return, email us at info@sundbay.com