PRIVACY POLICY

Privacy Policy for SUNDBAY LLC

Effective Date: June 2024

1. Introduction

Welcome to the SUNDBAY LLC Privacy Policy. This policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms of this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and mailing address when you register or make a purchase.
  • Usage Data: Information on how you use our website and services, including your IP address, browser type, and pages visited.
  • Cookies and Tracking Technologies: We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use your information for various purposes, including:

  • To provide and maintain our services
  • To process your transactions
  • To communicate with you regarding your account and orders
  • To improve our website and services
  • To comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may employ third-party companies to facilitate our services, such as payment processing and email communication.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

5. Security of Your Information

The security of your personal information is important to us. We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access your personal data
  • The right to request correction of your personal data
  • The right to request deletion of your personal data
  • The right to object to processing or request restriction of processing

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with a new effective date. We encourage you to review this policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

SUNDBAY LLC
5830 E 2ND ST, STE 7000 #12323
CASPER, WY 82609
USA
info@sundbay.com

Order and Shipping

How long does shipping take?

Since we ship internationally, shipping time usually takes between 5 and 14 business days. We ship within 24 hours and we will send you a tracking number via email.

HELP! I provided a wrong address. What can I do?

Now you should be quick. As long as we haven't hand over your order to the shipping carrier yet we can still change your shipping address.

Send us an email to info@sundbay.com

Can I return my order?

Yes, you can return your order within 30 days of receiving it. Please ensure the items are in their original condition and packaging. To initiate a return, email us at info@sundbay.com